2017년 7월 29일 토요일

서비스마케팅 Hilton HHonors 힐튼호텔 Worldwide -Loyalty Wars

서비스마케팅 Hilton HHonors 힐튼호텔 Worldwide -Loyalty Wars
[서비스마케팅] Hilton HHonors 힐튼호텔 Worldwide -Loyalty Wars.pptx


목차
Ⅰ. Introduction
Ⅱ. Analysis
- Competitor's Membership Service
- Hilton's SWOT
Ⅲ. Suggestion
Ⅳ. Q & A


본문
Hilton H Honors.

Offers many benefits to customers who used Hilton hotel brand.

When members staying at Hilton hotel brand, they can accumulate
both Hhonors points and airline miles.

Members can enjoy benefits in more than 3,750 hotels without
using restrictions or blackout periods.

Points can be used in various ways.

Free to join.
HHH's Benefits & Services.
Benefits & Services

- On-line reward Reservations

- Expedited check-in

- Late check-out upon request

- Express check-out

- eFolio
(Benefits subject to availability and change at each hotel.)

* eFolio : The program that can view member's own final bill in on-line.


키워드
HHonors, Loyalty, 서비스마케팅, 힐튼호텔, 호텔

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